Need Help? Get in Touch
Phone
+61 7 3210 5589
58 Wattle Street
Suite 3,
Brisbane, Queensland, 4000
Australia
Suite 3,
Brisbane, Queensland, 4000
Australia
Business Hours
- Monday - Friday: 9:00 AM – 5:00 PM AEST
- Saturday - Sunday: Closed
- Public Holidays: Closed

Quick Troubleshooting
Setup Tutorial Video
Watch our step-by-step setup tutorial to get your GPS dog tracker up and running in no time.
Watch Video →Battery Optimisation Tips
- Use power-saving mode during long outdoor trips.
- Charge your device fully before first use.
- Avoid exposing your tracker to extreme temperatures.
- Update firmware regularly for optimal battery performance.
Subscription & Billing Guide
Learn about our subscription plans, billing cycles, and how to manage or cancel your service.
View Billing Info →Warranty & Returns Policy
Find all the details about your product warranty, return eligibility, and how to initiate a return or repair.
Read Policy →